Effective Date: 05/04/2025
At Yalla Sky Travel, we care deeply about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website at https://yallasky.com (“the Site”).
By using our Site, you agree to the terms outlined in this policy.
1. Introduction & Scope
This Privacy Policy applies to all visitors, users, and customers of Yalla Sky Travel and governs how personal information is collected and used on https://yallasky.com. Whether you’re browsing travel tips or booking your next adventure, we’re committed to keeping your data safe and transparent.
2. Information We Collect
We collect information in two main ways:
a. Information You Provide Directly
- Your name, email address, and contact details (e.g., when subscribing to our newsletter or filling out forms)
- Booking and payment information (if applicable)
- Feedback or messages you send to us
b. Information Collected Automatically
- Cookies and similar technologies
- IP address
- Device and browser type
- Location data (approximate)
- Pages viewed and time spent on the Site
- Referral source (e.g., links from social media or search engines)
This helps us understand how people use our site and improve your experience.
3. How We Use Your Information
We may use your information to:
- Provide and improve our services
- Personalize content and recommendations
- Process bookings or payments
- Respond to your messages or inquiries
- Send occasional newsletters or updates (only with your consent)
- Analyze traffic and usage for better performance
- Meet legal obligations and protect against fraud
4. Cookies & Tracking Technologies
Our Site uses different types of cookies:
- Essential Cookies: Help the site work correctly (e.g., navigation or log-in features)
- Performance Cookies: Help us analyze how you use the site (e.g., Google Analytics)
- Functionality Cookies: Remember your preferences
- Advertising Cookies: May show you relevant ads based on your browsing behavior
Managing Cookies:
You can adjust your browser settings to accept, decline, or delete cookies. For more details, check your browser’s help section or visit www.allaboutcookies.org.
5. Third-Party Sharing
We may share your data with trusted third parties, such as:
- Booking platforms (to process your reservations)
- Analytics providers (like Google Analytics)
- Advertising networks (to show relevant content and offers)
- Email service providers (to send newsletters or updates)
We only share what’s necessary, and we make sure these partners also respect your privacy.
6. Your Rights & Choices
Depending on your location (especially if you’re in the EU/EEA or California), you have rights including:
- Accessing your data
- Correcting inaccurate information
- Requesting deletion of your data
- Restricting or objecting to how we use it
- Requesting a copy (data portability)
- Opting out of email marketing
To exercise any of these rights, email us at [email protected]. We’ll respond as quickly as possible, typically within 30 days.
7. Data Retention
We retain data for different periods, depending on its purpose:
- Email newsletter subscriptions: Until you unsubscribe
- Booking or transaction records: As long as required for legal and accounting reasons
- Analytics data: Usually retained for up to 26 months
After that, your data is securely deleted or anonymized.
8. Security Measures
We take your privacy seriously and use industry-standard safeguards to protect your data, including:
- HTTPS encryption
- Firewall and security monitoring
- Access controls to sensitive data
While no system is 100% secure, we strive to keep your information safe.
9. International Transfers
Because we work with partners around the world, your data may be transferred outside your country of residence. When this happens, we rely on appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe we’ve collected information from a child, please contact us immediately at [email protected].
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date”. We encourage you to review the policy periodically.
12. Contact Us
Have questions or concerns about your privacy?
Email: [email protected]
We’re here to help!